FAQ

What's a "liability advisor," and how is that different from a mortgage broker?

A mortgage broker's job ends at your closing. A liability advisor looks at your mortgage as one piece of your whole financial picture: how much you borrow, how it's structured, and how it affects your cash flow and long-term plan, before, during, and after the loan closes. I check in at 30 days and then every year after that, not just at the closing table.

What is Home Select, and how do I know if I qualify?

Home Select is one of the specialty products most borrowers never even get offered, because most lenders only sell what's easy. It's not a fit for everyone, but it's a fit for more people than you'd expect. The fastest way to find out is a quick prequalification call  no obligation, no pressure.

Do you work with real estate investors? What loan programs do you offer for investment properties?

Yes, investor lending is one of my core specialties. I work with DSCR loans, bank-statement programs for self-employed investors, bridge financing, and second-position solutions, alongside traditional options when they're genuinely the better fit for your portfolio.

What is a second-position loan, and when does it make sense?

A second-position loan sits behind your existing first mortgage and lets you access equity or restructure financing without touching your first loan's rate, useful for renovations, investment capital, or debt consolidation. Whether it's the right move depends on your specific numbers, which is exactly what a strategy call is for.

I don't live in one of the states you listed. Can you still help me?

Almost certainly. I'm currently licensed in California, Texas, Georgia, Florida, Missouri, Virginia, Kentucky, and Alabama, and I work with clients across the rest of the United States except New York. If you're unsure, just reach out.

What does the process actually look like, start to finish?

A quick prequalification call, then a strategy call, then a step-by-step plan that takes you straight to closing with no surprises in between. After you close, I check in at 30 days, then we do a full review every year after that: your portfolio, your liabilities, your next move.

Do you only work with investors, or can traditional home buyers and first-timers work with you too?

Every traditional option is on the table when it's genuinely the right fit for you. I just don't lead with it, because most lenders already do. If a straightforward conventional or FHA loan is what actually serves your situation best, that's what we'll do.

I'm self-employed / my credit isn't perfect. Can you still help?

Often, yes. Between Home Select, bank-statement programs, and creative structuring for self-employed borrowers, there are more paths available than most people are told about. The only way to know is to walk through your specific numbers together.

What happens after I close? Do you just disappear once the loan funds?

No, that's actually the difference I lead with. I check in at 30 days, then we sit down every year after that for a full review of your portfolio, your liabilities, and your next move. Most people find out what "advisor" really means the second time they call me, not the first.

What is a USDA loan, and can I actually use one?

A USDA loan is a zero-down mortgage option backed by the U.S. Department of Agriculture for homes in eligible rural and suburban areas, and you'd be surprised how many areas actually qualify. It's designed for moderate-income buyers who meet household income limits. I can quickly check if the property you're eyeing, and your income, qualify.

How does a reverse mortgage work, and is it right for me?

A reverse mortgage lets homeowners 62 and older convert home equity into cash without monthly mortgage payments, repaid when you sell, move out, or pass away. It can be a smart way to supplement retirement income while staying in your home. Let's talk through your goals so I can tell you honestly whether it fits.

What is an FHA condo loan, and how is it different from a regular FHA loan?

An FHA condo loan lets you buy a condo using FHA financing, but the condo project itself has to be FHA-approved. It still offers the same low down payment and flexible credit guidelines as a standard FHA loan. I can check whether your target building is already approved.

Do you offer physician loans, and what makes them different?

Yes, physician loans are designed specifically for doctors, dentists, and other qualifying medical professionals. They often allow little to no down payment, don't count student loan debt the same way conventional loans do, and can skip private mortgage insurance even with a lower down payment. If you're early in your career with high income potential but limited savings, this could be a great fit.

What down payment assistance programs are available, and do I qualify?

There are a number of down payment assistance programs, including grants, forgivable loans, and low-interest second mortgages, that can help cover your down payment and closing costs. Eligibility depends on things like income, location, and whether you're a first-time buyer. I stay on top of what's currently available in your area, so let's see what you might qualify for.

I'm a first-time home buyer, what programs should I know about?

There's a lot available specifically for first-time buyers: low down payment options, down payment assistance, and more flexible credit guidelines. First-time buyer often just means you haven't owned a home in the last three years, so you may qualify even if you've owned before. I'll walk you through every option so you're not leaving money on the table.

What is the new Loan Estimate (LE)?

The Loan Estimate replaced the old Good Faith Estimate and the initial Truth in Lending disclosure. It gives you easy to understand info on your loan terms and estimated closing costs, so you can compare offers apples to apples. You will get it within 3 business days of submitting your application.

What is the Annual Percentage Rate (APR)?

APR is your predicted interest rate stated as a yearly rate, and it can include fees like origination charges. It is a useful number because it gives you a fuller picture of what a loan will actually cost you, beyond just the interest rate.

What is the amount financed?

The amount financed is the actual amount of credit made available to you. It is used to calculate the installment payments you will make over the life of the loan.

Does this mean I will get a lower mortgage than I applied for?

No. If your loan is approved for the amount you applied for, that full amount is what gets credited toward your home purchase or refinance at settlement.

Why is the APR different from the interest rate I applied for, and why is the amount financed different?

The amount financed is a net figure, calculated after subtracting prepaid finance charges from your loan amount. Because the APR is calculated from that lower net figure rather than your actual loan amount, it ends up higher than your stated interest rate, even though your loan amount and monthly payment do not change.

How will my payments be affected by the Disclosure Statement?

The Disclosure Statement lays out your estimated payments. Your interest rate is what determines your combined monthly principal and interest payment.

What is the finance charge?

The finance charge is the total amount of interest and loan charges you would pay over the entire life of the loan, assuming you keep it through the full term. It includes all prepaid loan charges such as origination charges, discount points, and mortgage insurance.

What is the total of payments?

This is the total amount you will have paid, including principal, interest, prepaid finance charges, and mortgage insurance if applicable, assuming you make the minimum required payment every month for the full term of the loan.

My statement says I will not get a refund of part of the finance charge if I pay off my loan early. What does that mean?

It means you are charged interest only for the time you actually used the money. Prepaid finance charges and interest already paid are not refundable, but you will not pay the full original finance charge estimate either, since that number assumed you would keep the loan for its entire term.

Why must I sign the Disclosure Statement?

Lenders are required by law to give you this information in a timely manner. Signing it just confirms you received it. It does not obligate you or the lender to anything.

What is the difference between a pre-qualification and a pre-approval?

Both are letters from a lender estimating how much you may be able to borrow, based on certain assumptions, and neither is a guaranteed loan offer. They are useful for house hunting because they show sellers you are a serious, financeable buyer.

Is it okay to use online bank statements?

Yes, as long as they show the bank logo and name and correctly reflect your account number.

What does it mean to lock my interest rate, and when should I lock?

Locking means we have secured a commitment on your interest rate with the investor. I keep an eye on the market daily so that when we lock, it is at the right time for your situation.

How do rates move?

Mortgage rates can change daily, even hourly. Once your rate is locked, it will not change between the lock and closing, as long as you close within the lock period and nothing changes on your application. If your rate is not locked, it can move at any time. Locks are typically available for 30, 45, or 60 days, sometimes longer.

Do you sell my loan?

Sometimes, yes. It is called transferring, and it happens at closing. You will get all the information about your new investor, and I am always available to help make sure your first payment goes smoothly.

What is a target rate?

Your target rate is the interest rate we discuss together as the best fit for your mortgage, based on your current situation and goals.

Am I committed once I sign or review my loan application?

No, you are not. If any issues come up along the way, just reach out to me directly. You are only fully committed once you sign your closing documents and your loan funds.

What are origination and discount points?

These are percentages of your loan amount that we discuss together, and they affect your rate and the total cost of originating your mortgage.

Where will I be closing, how much do I need to bring, and can I bring a personal check?

Your contract will specify the closing location. About 3 to 5 days before closing, I will let you know exactly how much you need to bring, which should be a cashier's check made payable to the title company. You can bring up to $1,000 as a personal check to cover any small difference, and any extra is refunded to you at closing.

How will I be kept updated on my loan?

I will be in touch throughout, before your application is even complete, after it is submitted, once your appraisal is in, and again 7 to 10 days before closing and 3 to 5 days before closing to confirm final numbers. Ask me anything along the way. There is no such thing as a dumb question.

What are closing costs?

Closing costs are the expenses beyond the price of the property that buyers and sellers typically pay to complete a real estate transaction, things like loan origination fees, discount points, appraisal fees, title search and insurance, surveys, taxes, recording fees, and credit report charges. By law, I have to give you a good faith estimate of these within three days of your application. They typically run 2 to 3 percent of your loan amount.

What is Private Mortgage Insurance (PMI)?

PMI is a type of insurance you may need on a conventional loan that protects the lender, not you, if you stop making payments. It is usually required when your down payment is under 20 percent, or when refinancing with less than 20 percent equity.

Helpful Resources

Homebuyer's Guide

Mortgage Terms Defined

Mortgage Calculator

Today's Rates

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For complete licensing information, visit nmlsconsumeraccess.org.
Not a commitment to lend. All loans are subject to credit and underwriting approval.
Additional terms and conditions apply. Not all applicants will qualify.
Loan approvals, products, and interest rates may vary and are subject to change without notice.
Geneva Financial, LLC is not endorsed by, or acting on behalf of, HUD, FHA, USDA, VA, or any agency of the federal government.
Corporate Address: 180 S. Arizona Ave, Suite 310, Chandler, AZ 85225. Toll-Free: (888) 889-0009.
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Lauren Rockett, NMLS #2647357.
Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act.
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